Tuesday, April 20, 2010

Mattress Warranty

Natural Latex Rubber is one of the most resilient materials available. Additionally, our mattresses are made with one primary element. These two reasons together--- simplicity of design and use of the highest quality material simply makes our mattresses have a better performance life. Many people tell stories of having Talalay Latex mattresses for twenty and thirty years.

We have our mattresses tested for durability by a third party for objective measure. They are both roller tested and Cornell tested by Stork Testing in Minneapolis, which is the largest testing lab in the world for mattresses. The results of these tests are consistently significantly better than industry standards for both coil mattresses and non-coil mattresses.

Our Warranty is 20 Years on the Natural Latex Rubber.

The first 10 years is non-prorated

The last 10 years is prorated

If you would have an impression greater than ¾” it is considered a defect.

Remember to keep your original sales receipt and do not remove your law label. These are the two items you need to make a warranty claim.

Important: Your mattress frame is critical. Be sure to use a 5 leg or 5 cross-slat frame.

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